Dear Chanhassen Dental Patients:
We hope this letter finds you and your family well.
We sent this newsletter out last week, but are sending again to be sure that everyone gets it.
As most of you may know our office is now open. Our front desk has been working diligently on our hygiene schedule to best accommodate the patients the we missed seeing during the COVID-19 closure. We thank you for your patience during this process.
We are now ready, and excited to be able to schedule all of the patients that did have appointments during the COVID-19 closure. If you were scheduled during our COVID-19 closure time, and would like to get rescheduled at this time please call our office at 952-934-3383 to do so. We may still reach out, but believe at this point it will be easier to reschedule on your time, rather than our office calling to do so.
For our patients that were in the schedule June-September we have moved your appointment 2 months, and did our best to keep with the same time. We apologize, but feel this was the best solution for our patients that were scheduled during the COVID-19 time to be able to allow them to keep on their hygiene schedule as well. As we have openings in the schedule we will reach out to offer those times as well.
We are also working with our Dental software company for some new communication upgrades. Please watch for news about some exciting new features in the coming months.
Just a reminder of the changes due to COVID-19 and coming to see us at the office:
- Please refrain from just stopping by the office with a question, schedule, or to pay your bill. We are happy to help you either by phone or even email at office@chanhassendental.com. Unfortunately, with all of the restrictions we are only able to have patients with appointments in our office.
- When you arrive at the office we ask that you stay in your car. We will call you when we are ready for you to enter the building. WE ask that you wear a mask, if you do not have one we can provide one for you. Please leave all personal belongings in your car. You may bring in your insurance card, and a form of payment.
- You will be greeted at the door to have your temp taken, and given some forms to fill out. If your temp is over 100F we will ask you to call and reschedule your appointment at a later date.
- If you are bringing a child in for an appointment, or need assistance, we ask that only one person accompany into the building. You also will be screened.
- We will ask you to arrive at your dental appointment 10 minutes prior to assure that we can get you checked in and our clinical staff can keep on time for all of their patients for the day. If you do arrive after your scheduled appointment time,
we may need to reschedule.
We are working on being able to email some consent forms and screening question forms to you, and hope to have that in place soon as well. Those forms will need to be completed with in 24 hours of your appointment time.
Again, thank you so much for your understanding during this difficult time, we are excited to see you back in our office soon!
Have a great day!
Chanhassen Dental PA
