Dear Chanhassen Dental patients,
We hope this letter finds you and your family in good health. We are reaching out to advise that Governor Walz has lifted his executive order of emergent care only. What this means for our patients:
We will be open effective May 18, 2020. Any appointment that has been previously scheduled with either the hygienist or Dr is no longer existent. With changes that have taken in effect with COVID-19 we will be reaching out to any patient that was scheduled either over our temporary closure of March 18, 2020 and going forward. Please be patient while we work through our schedule to get everyone scheduled with an appointment. At this time please wait until you hear from us to schedule.
Our office has always followed infection control recommendations made by the American Dental Association(ADA, the U.S Centers for Disease Control and Prevention(CDC), and the Occupational Safety and Health Administration(OSHA), and continue to do so with COVID-19 to protect our patients, and our staff. You will notice some changes when it is time for your appointment. We made these changes to help protect our patients and staff:
- Our office will communicate with you prior to your appointment to ask you some screening questions. You will be asked the same questions again when you arrive at our office. We will ask for payment over the phone if one is due at the time of you appointment. If paying by check at the time of your appointment, please have filled out except the amount. If you have an insurance change, please bring your card with you.
- When you arrive for your appointment we ask that you wait in your car. We will call you when we are ready, and ask that you leave personal belongings in your car. We ask that you wear a mask coming into our office, if you do not have one we will provide one for you. We ask that no one accompanies you into the office, unless you are a child or need assistance(limit to one person only). You will be greeted at the door, and asked to wash your hands or use hand sanitizer. We will take your temperature, and go over the same screening questions that were
asked on the phone. If you have a temp of 100 or above we will ask that you reschedule your appointment.
- You will notice coming into the office we have spaced our chairs to social distance each other, our intent is for you to be led back to your appointment right away.
- You will notice we have removed magazines, toys, and the coffee area is no longer available. We did this for the care and safety of our patients and staff as they are items that are hard to keep sanitized.
- Appointments will be managed to allow for social distancing between patients. This might mean that you are offered fewer options for scheduling your appointment.
We look forward to seeing you again, and have to answer any questions you may have about the steps we are taking to keep you, every patient, and staff member safe in our practice.
Thank you, and have a great day!
Chanhassen Dental PA
